Question 1

Do I need a referral to make an appointment?

Accepted Answer

No. Private consultations can be booked without a referral.
However, referrals may be required to access funding through Medicare or the Department of Veterans' Affairs (DVA).

Question 2

What are your hours of operation?

Accepted Answer

Pillar Exercise Physiology currently operates from the Just Bundamba Swim and Gym Centre during the following hours:

Monday: 6:30am – 1:30pm
Wednesday: 6:30am – 1:30pm
Friday: 6:30am – 1:30pm

Appointments are available by booking only.

Question 3

What can I expect from my initial consultation?

Accepted Answer

Your initial consultation is focused on understanding your individual circumstances, health history, and goals. We'll spend time discussing your current challenges, medical history, and what you would like to achieve through Exercise Physiology.

This is followed by a series of simple functional assessments to help determine your current level of strength, mobility, balance, and physical function. From there, an individualised exercise plan will be developed to support your goals and needs.

All initial and subsequent consultations are 30 minutes in length.

Question 4

What should I wear and bring to my appointment?

Accepted Answer

Please wear comfortable clothing that allows you to move freely, along with enclosed footwear suitable for exercise.

We also recommend bringing:
A water bottle
A towel
Any relevant medical information or referral paperwork

Question 5

Do I need to be a member of Just Lifestyle Centres to access your services?

Accepted Answer

No. You do not need to be a member of Just Lifestyle Centres to attend appointments with Pillar Exercise Physiology.
Clients attending Exercise Physiology appointments will be able to access the facilities required for their consultation during their appointment time.

Question 6

Do you work with Veterans?

Accepted Answer

Yes. Pillar Exercise Physiology has a strong focus on supporting Veterans through DVA-funded and private Exercise Physiology services.

Question 7

Can I claim through private health insurance?

Accepted Answer

Yes. Private health rebates may be available depending on your level of cover, and HICAPS facilities are available for eligible on-the-spot claims.

Question 8

What is an Accredited Exercise Physiologist?

Accepted Answer

An Accredited Exercise Physiologist (AEP) is a university-qualified allied health professional specialising in the use of exercise to prevent, manage, and treat chronic health conditions, injuries, and disabilities.

Question 9

What conditions can Exercise Physiology help with?

Accepted Answer

Exercise Physiologists work with people living with conditions such as chronic pain, arthritis, injury rehabilitation, cardiovascular disease, osteoporosis, diabetes, mental health conditions, neurological conditions, and age-related functional decline.

Question 10

Is exercise safe if I have a medical condition?

Accepted Answer

In most cases, yes. Exercise Physiology is specifically designed to support people living with a wide range of chronic health conditions, injuries, and disabilities.

If you have concerns about your health or have recently experienced a significant medical event, we recommend discussing exercise with your GP prior to commencing.

Frequently Asked Questions